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No Refunds, You Idiot – The Sony Customer Service Thread


Timmo
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You entered inputs into a PS4 that resulted in you buying content. Sony aren't to blame for that.

You don't need to leave your PS4 on to download updates, it can do that in standby mode.

You don't think letting one controller control two devices at once is an oversight?
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Did you give your username? If not, phone back and, assuming you're talking to someone else, dial up the bullshit. I don't know, kid was messing around with the controller, made the purchases or something. At least that deprives them of the "LOL UNPOSSSIBLE" card.

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Did you give your username? If not, phone back and, assuming you're talking to someone else, dial up the bullshit. I don't know, kid was messing around with the controller, made the purchases or something. At least that deprives them of the "LOL UNPOSSSIBLE" card.

I'm getting a callback in the next 24 hours from someone in the support team but I'm not confident. Records should show me logged into both at once but doubt I can prove what I've told you.

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How did the ps4 pad control the ps4 when its USB'd into a ps3?

Still..crazy luck, psn support are thick aswell, they took weeks to give me my fucking psn ID back because I added an extra letter to my email address.

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I'm getting a callback in the next 24 hours from someone in the support team but I'm not confident. Records should show me logged into both at once but doubt I can prove what I've told you.

Surely you can video the controller issue and show them?

Them and the daily mail! With a sad face.

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Pretty sure a games site would be happy to drum up some outrage over this. Try getting in touch, and there's a good chance they'll jump on the fact that Sony refuse to refund you as they love whipping up readers into a frothing frenzy in the name of keeping them informed.

Hit them up over twitter, email, etc. Copy an email and post it to multiple sources. Embarass those filthy buggers.

I mean, it's bloody Fifa of all things.

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Timmo you just made my day. I feel for you bro. Hit up Kotaku, VG247, the usual sleazehounds for some clickbait. Fuck it man, get on the blower to the Daily Mail and practice your best sadface!

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It's becoming a major problem!

Tell you what, this is much better with the PS4 pad than the PS3 pad.

Except when, in trying to get the PS4 pad to work, you accidentally purchase Battlefield 4 and the movie '9' on the PS4 downstairs, thus wasting £68.

Dark.

Fucking.

Souls.

From the Dark Souls 2 thread

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