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PlayStation 4 Console Thread

mushashi

By mushashi
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Goose

Goose

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The troubleshooting thread on Neogaf (with various fixes) is certainly a bit of a concern. But by the time I get mine, (after launch, before Christmas) I'm hoping some of these things will be cleared up. If I cancel mine, I'm worried the wife won't be as positive about getting one later on!

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Dandy_Sephy

Dandy_Sephy

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I wonder if the Euro PS4's are manufactured at different plants to the US ones.

There are probably several plants making them, but if they are split by region is up for debate, and something we may never know. It depends on any identifiable marks, 360's had markings for specific factories on the packaging, but I'm not sure if Sony have used a similar system.

Sony are probably using an auto switching PSU again so the only internal difference should be the region coding on dvds and BD's.



I was hoping Boogie2988 would be doing something but he's vanished

He's on his honeymoon isn't he, him being at the NYC event was a combination of his own plans and Sony's marketing.

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rafaqat

rafaqat

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The troubleshooting thread on Neogaf (with various fixes) is certainly a bit of a concern. But by the time I get mine, (after launch, before Christmas) I'm hoping some of these things will be cleared up. If I cancel mine, I'm worried the wife won't be as positive about getting one later on!

The PS4 is OS is definitely quirky. This will not be easy for some people. To go online you have to have PSN account for multiplayer, and it would not let me skip the step to enter a credit card. I reluctantly gave them mine but think that is crap if they force this, and not all families will have one.

It is not always clear if a game is installed all the way, if a download needed is download and installed, or just downloaded. Sometimes you have to start a game to install the update it seems.

For anyone having problems playing COD ghosts multiplayer...

New PS4, COD ghosts first game to insert into console.

Game installed. Prompted for download update. Already had another game downloading.

Went back to home screen since game had a download.

Tried to play game again, when hitting multiplayer, game just froze.

Next went to downloads, multiplayer update was not there. I then deleted the game from PS4, put disk back in. Then clicked on multiplayer and it prompted for download.

Went back to home screen and waited for multiplayer updated to confirm it downloaded.

Clicked on COD again. Multiplayer would not load. Went to home screen.

At this point I realized I was switched between game and home screen, game never exited. Started another application and PS4 said it would close COD ghosts.

Then I opened COD again, which this time meant it was loading the game up again, and this time it said it was updating the game install. Clicked on multiplayer and it worked.

Let's hope there's a refinement of all this before uk launch!
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rafaqat

rafaqat

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I cant help but think that the xbone will provide a much smoother and slicker experience concerning UI navigation, online multiplayer options (joining friends, parties and matchmaking etc) and updates.

See although this will be Sony's first attempt at a lot of the stuff like parties and matchmaking etc (sorry not sure how it works on Vita) the promo videos shown so far looked like it'd be pretty slick, so I'm hoping it's just down to people not knowing how it all works yet.
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bradigor

bradigor

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Are you implying that Sony shipped dodgy consoles to Amazon?

Are you implying that Amazon broke there allocation through bad shipping?

In fact WTF are you asking with this question?

Just checking as most complaints I have seen have come from Amazon orders. So just wondering if there was maybe a batch sent to them which accounts for the bulk of the problems.

I am likely wrong but just thinking out loud.

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NecroMorrius

NecroMorrius

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The Neogaf detectives seem to think most of the issues are from a particular factory in China and all from a particular month of manufacture, but there's not much to go on. I'm inclined to think that the perceived presence of various problems are massively disproportionate to the reality, because everyone who doesn't have a bricked PS4 or a broken blu-ray drive is happily playing on the thing instead of anxiously trying to find a fix or angrily complaining about it on the internet. Similar logic for pointing the finger at Amazon, such a high proportion of the systems bought in the US will have come from Amazon that it'd be easy to think that had something to do with it (I don't think it does).

Let's roughly double the best-guess of 0.4% to 1% Now double it again to 2% just to be sure.

Now let's look at reported (edit - first year) hardware failure rates for some other parts or manufacturers, taken from reports around the web:

Motherboards:

- ASRock 1.90%
- MSI 2.11%
- Gigabyte 2.17%
- ASUS 2.66%

Graphics Cards:

- Sapphire 1.20%
- ASUS 1.55%
- PNY 1.62%
- Zotac 2.18%
- Gigabyte 2.18%
- MSI 2.25%
- Gainward 2.43%

HDDs:

- Samsung 1.23%
- Western 1.63%
- Seagate 1.89%
- Hitachi 3.95%

SSDs:

- Crucial 0.82%
- Intel 1.73%
- Corsair 2.93%
- OCZ 7.03%

Desktop PCs:

- iMac 7%

- HP 10%

- Dell 11%

Laptops:

- Macbook 8%

- Dell 12%

Consoles:

- Xbox 360 (anything between 25% and 60%, commonly reported at around 55%)

Microsoft even made a song and dance about how they would make sure the next Xbox had a failure rate of "under 20%".

Hello, my name is Eric Pedersen and I am the Senior Hardware Engineer at Microsoft. Today, I would like to talk about the design flaws behind the Xbox 360 that led to the “Red Ring of Death” error, the testing that was overlooked, and the changes we are making moving forward to ensure a successful product launch and a failure rate of less than 20 percent for the new Xbox.

In short, everyone should chill out. A small percentage of broken units at launch (even if it's a high number due to high volume of day one sales) isn't out of the ordinary. What you should be more worried about is unforeseen or progressive problems that will hamper machines as they get older. The real, actual failure rate of machines in the wild won't be known for a good while yet. Same goes for online functionality. Don't get too caught up in day one outages, I'm frankly amazed PSN stayed up for most of the launch weekend, slow or otherwise. All of the above applies to the Xbox One too of course. With the PS4 brickgate hysteria, you can bet the diehard Sonyponies will latch onto the first batch of busted Xbones or Xbox live outage with venom.

But, on the plus side, at least everyone has stopped talking about bloody wobblegate :lol:

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rafaqat

rafaqat

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This one seems quite loud!

It got me thinking though. I wonder if there's any correlation between overheating machines and their positioning. Maybe standing it vertically affects the fan or something. Just a thought.

I don't think it's down to positioning. This one is horizontal and making a similar sound. Abut 3 minutes into the video it starts making some jet engine like sound?

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Capwn

Capwn

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Well I've had a crap PS4 evening. Been trying to play Battlefield4 for the last hour but I just get to the menu and it says my save data is corrupt do I want to overwrite (there is only one option - yes. lol) and then it gives me an error and returns to the dashboard. Kept trying but no such luck. Same kept happening. My save better not really be corrupt :( I've never experienced that ever during last gen.

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DocG

DocG

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Let's roughly double the best-guess of 0.4% to 1% Now double it again to 2% just to be sure.

Now let's look at reported hardware failure rates for some other parts or manufacturers...

To be fair, though, a DOA rate is not comparable with a lifetime hardware failure rate. I don't know if the PS4 has meaningful problems or not but I'm pretty the figures you quote aren't meaningfully relatable to what we've seen so far for Sony's console.
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