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Xbox One Console Thread


mushashi

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It's pretty rotten that business models and gameplay systems are designed to target and exploit the fraction of people who are vulnerable to overspending on this sort of stuff, at least some of them are going to be kids. It's as sketchy as the booze and gambling and tobacco industries, but we at least try and regulate those industries' access to children.

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It's pretty rotten that business models and gameplay systems are designed to target and exploit the fraction of people who are vulnerable to overspending on this sort of stuff, at least some of them are going to be kids. It's as sketchy as the booze and gambling and tobacco industries, but we at least try and regulate those industries' access to children.

Exactly. It holds the exact same place in society as gambling, and should be considered as such.

They are all exploitative, skinner boxes that should be given the same status as the sleazy betting shop.

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His xbox / credit card wasn't stolen though. MS refunded the transactions even though they were technically a third party in this and the credit card company or EA should be the ones with policies in place to prevent stupid people being stupid.

haha.gif

Who was refunded?
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Isn't this the same as collecting stickers in a sticker book? Admittedly one with from the sounds of things, a much, much smaller chance of getting a foil sticker/good player.

It's good that these stories draw people's attention to the risks of digital purchases, but I don't personally see the harm - there are many things out there that shouldn't be accessible to all, including your parent's credit card when you're an irresponsible 17 year old. The kid was given the credit card by his father to "use for emergencies and purchases for the family business." He clearly knows how a credit card works, I just don't buy at all that he didn't realise what he was doing. Being charitable it's possible that he somehow didn't think about the maths of making the same $10 purchase (at a guess) 800 times and the consequences of that but this is surely an irresponsibility issue, not an online store issue. If this was a real problem, we'd hear about it more often, rather than once every 3 years or so.

I think it's good of the companies involved to give the refund, and the right thing to do but I also think that the kid shouldn't have had a credit card for emergencies attached to his account - why would he put the card on there if he didn't want to spend money? And even if there was another reason, the purchase process puts up a warning, the buy button has the price on it... He's 17 - digital purchasing is not a strange unknown concept, surely?


Who was refunded?

http://www.cbc.ca/news/canada/ottawa/xbox-bill-credit-card-refunded-1.3418669

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http://www.gamespot.com/articles/8000-xbox-bill-from-fifa-purchases-refunded-by-mic/1100-6434145/

3020D07200000578-0-image-m-44_1452685151

Around Christmas, Lance Perkins discovered more than $8,000 of charges to his credit card that were built up by his son through microtransactions. Now, Microsoft has refunded the father's bill.

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Perkins' son charged his father's card by purchasing microtransactions in one of the FIFA games (via CBC). The grand total reached $8,206. The son claims he thought it was a one-time fee for the game.

"It floored me. Literally floored me, when I'd seen what I was being charged," Perkins told CBC News. "There will never be another Xbox system--or any gaming system--in my home."

However, when looking for a refund, Perkins didn't go to Microsoft first. His credit card company told him that the only way it would be able to do something about the bill is if he charged his son with fraud.

When he contacted Microsoft about the charges, the company said it wouldn't do anything about the bill. Upon the discovery of his son being a minor, it said it would look into the charges. Microsoft refunded his money on January 25.

Perkins hopes his situation has warned others, and he wishes for more safeguards to be put in place to prevent something like this from happening again. He also says he's thankful for Microsoft's refund.

"Let's thank them for making that choice," Perkins said in a text message to CBC News.

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I get all of that but still think it's entirely unreasonable of a company to run up these charges without contacting the cardholder with a quick "Did you know...." kind of call. I've had calls from credit card companies when an unusual £50 turns up on my card so how come this kind of out of the normal spend isn't triggering some sort of follow up especially when there is normally no cooling off period on these digital purchases.

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Perkins hopes his situation has warned others, and he wishes for more safeguards to be put in place to prevent something like this from happening again. He also says he's thankful for Microsoft's refund.

I wonder if he thinks it's EA's fault or his for giving his child a credit card with a limit that he didn't want to cover? Not wishing to sound harsh, but a significant part of the blame should rest with him. A pretty comprehensive safeguard would have involved not giving a child unmonitored access to a credit card.

I get all of that but still think it's entirely unreasonable of a company to run up these charges without contacting the cardholder with a quick "Did you know...." kind of call. I've had calls from credit card companies when an unusual £50 turns up on my card so how come this kind of out of the normal spend isn't triggering some sort of follow up especially when there is normally no cooling off period on these digital purchases.

I think that's a fair point. You might wonder if Credit Card Companies might want to intervene when hundreds of small purchases go through the account too.

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I probably have typed my card details into numerous devices they have access to many times. And even if I didn't I'm sure they're smart enough to get hold of it without permission. Not quite sure how much they could steal from me to spend on virtual bullshit. It's not really top of my worries list, plenty of other stuff to be worried about, I suppose I'll only find out when it's too late what they were up to.

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I probably have typed my card details into numerous devices they have access to many times. And even if I didn't I'm sure they're smart enough to get hold of it without permission. Not quite sure how much they could steal from me to spend on virtual bullshit. It's not really top of my worries list, plenty of other stuff to be worried about, I suppose I'll only find out when it's too late what they were up to.

You'd better get rid of your Sony machines then, they definitely won't refund you. :)

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May just be for pre orders then, Its downloaded for me and ready to go

I had a guarenteed code. Turns out if you go to uplay.com, sign in, edit profile, click beta access, it will give you a download key for xbox.

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I probably have typed my card details into numerous devices they have access to many times. And even if I didn't I'm sure they're smart enough to get hold of it without permission. Not quite sure how much they could steal from me to spend on virtual bullshit. It's not really top of my worries list, plenty of other stuff to be worried about, I suppose I'll only find out when it's too late what they were up to.

You can at least put a pin on Xbox purchases. I prevent accidental PS4 purchases by putting the pads on top of a shelf 6 feet off the ground.

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You can at least put a pin on Xbox purchases. I prevent accidental PS4 purchases by putting the pads on top of a shelf 6 feet off the ground.

Why don't you just enable the purchase password feature instead?

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And thats why its on the list of things Sony just don't get.

Because its Sony and they are as trustworthy as a fox in a chicken coop I assume everyone has a generated password involving many letters + numbers + symbols to make it more secure so having to enter that anytime you buy anything is just silly

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