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The RROD thread


j.m.ratkos
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Y'see that's what we need...a thread where all forum 360 owners post stating whether they have had any problems or not. That way we can get some idea of the percentage of machines failing.

If I remember my research studies well enough, 200 responses would even make it statistically significant.

Yeah but the thing is, those with problems are much more likely to answer such a poll than those who have had no trouble at all. So conducting a survey like that isn't going to give reliable results.

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Yeah but the thing is, those with problems are much more likely to answer such a poll than those who have had no trouble at all. So conducting a survey like that isn't going to give reliable results.

I can see your point, but it needn't necessarily be the case. The title and content would certainly need to stress that we want good news as well as bad. At the very least everyone would have a chance to have their say and it would give some indication at least...which the threads so far cannot.

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There already was a poll like that some time ago.

Also, once voted you can't change it. My launch 360 broke one month ago, so even if I voted for 'no problems' earlier, I'm still a victim.

Link?

Yeah, a forum-software poll would be no use.

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200 samples from over 10 million is statistically significant? I doubt it.

The more the better, and more representative of course, but I'm sure I remember something to the effect of 200 being the number where studies started to have some statistical significance. Any forum statistitions?

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The more the better, and more representative of course, but I'm sure I remember something to the effect of 200 being the number where studies started to have some statistical significance. Any forum statistitions?

Well, I'm not a statistic scientist or something, but I do work in the gambling industry so I know a bit about calcultating chances and all that. And 200 samples seems very low on such a large pool.

But it's not just the number of 'samples' that's important though, you want a 'representative group of respondents'. After all, if all these 200 Xboxes were bought from the same UK store at launchday, the result might be completely different than when they had been bought from various stores in various countries over a longer period of time. That one shop may have had 3 lorries of rotten machines in after all. So if you want to guesstimate a reliable failure rate, you need the results from a broad range of machines, preferably from a broad range of stores and/or customers.

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Hold the phones, what's this?

the 360 has been discontinued

Now it's only Boots.com, hardly the most reliable barometer of games retailers' behaviour, but is the the first instance of a shop dropping one of the consoles this generation?

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Hold the phones, what's this?

Now it's only Boots.com, hardly the most reliable barometer of games retailers' behaviour, but is the the first instance of a shop dropping one of the consoles this generation?

http://www.boots.com/onlineexperience/flex...ationid=1046077

It's still there. Hmm, it says 'sold out'.

The PS2 is on the site. No sign of the Wii or PS3 though. Maybe they're leaving the console business altogether?

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It says it's sold out, but when I asked when I'd be able to expect a replacement, she specifically said that it's been 'discontinued', so my only option was a refund.

She may have got her terminology mixed up, but that's what she said.

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I bet it's not a fact like "200 responses = statistically significant" rather it'd be "test x% of the thing you're polling for it to mean something"

I'm sure you'll be right, perhaps we can say it would have "significant interest value" then. :blink:

But it's not just the number of 'samples' that's important though, you want a 'representative group of respondents'. After all, if all these 200 Xboxes were bought from the same UK store at launchday, the result might be completely different than when they had been bought from various stores in various countries over a longer period of time. That one shop may have had 3 lorries of rotten machines in after all. So if you want to guesstimate a reliable failure rate, you need the results from a broad range of machines, preferably from a broad range of stores and/or customers.

Well we certainly fit that criteria, having members spread across the length and breadth of the UK, and to a (much) lesser extent, Europe.

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Well I got fed up of waiting for my 360 to get back from it's holiday in Prague and stopped off at game on my way home last night and bought a new one.

Probably not the most sensible thing that I've done but have really been missing both the games and using it to stream videos onto my nice hd tv. Got Forza 2 and the Darkness with the console and am really looking forward to the Darkness especially.

Guess I'll probably just trade in the old one when it finally arrives back, will certainly be getting rid of it before the remainder of the warranty runs out!

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The more the better, and more representative of course, but I'm sure I remember something to the effect of 200 being the number where studies started to have some statistical significance. Any forum statistitions?

200 out of 10 million is missing the point.

You need a sample (approx 1000) to draw statistically significant results i.e you can ask 1000 people if their Xbox broke or not, and derive a decent confidence about true failure rates from that.

Point is, you don't need to poll the entire 10 million - you could do that, with absolute certainty about the results, what you want to do is poll a small enough number to have confidence that the results you witness apply to the entire population.

Oh - and the 1000 needs to be random i.e. you can't just wait for 1000 people to post their experiences, as all you'll get is the 1000 people whose Xbox has died, you won't be taking a representative sample of the 360 owning population.

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No ring of death yet but my 360 scratched my Forza 2 disc tonight.

Do I have any hope of getting the disc replaced by Microsoft? Does this bode ill for my machine? Is it now just a matter of time before I see the dreaded red ring?

I've only had my 360 for 3 months. :(

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My 7 month 360 kept freezing constantly, I would shut it off and it would have the 3 red rings of death (sometimes just the one). Not sure wheather it was the hard drive or the console because I would leave it off for 10 minutes and the red lights would be off. I could then play for about a minute before it crashed again.

Took it back to game and spoke to the manager and he swapped it over for a new one (nice chap).

I am scared to really use this one being summer and all. I live in fear now!!!

I was quite happy and thought myself lucky not to have had many problems apart from the odd freeze.

If my new one dies and I have to send it to Microsoft I will trade it in for PS3 games (hopefully there will be some decent titles soon).

I am very impressed with my Japanese PS3 that hasn't given me one single problem. The hardware seems really reliable, I love my 360 just horrified at the failure rate and Microsoft unwillingness to do anything about it!

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I am a statistician :( ,

NapoleOn and Dinsdale are sort of right.

Statistical significance is a commonly misunderstood term, it mean nothing on its own, you need a level to go with it, i.e. this is significant at the 1% level. Basically 200 would be significant, but at 99.999999% alpha (which is rubbish, common levels are 0.1, 1 and 5%, ie basically the chance that your observed statistic could happend by chance)

Jeebus's old poll while obviously flawed from a sampling pool point of view (angry people with problems more likely to fill it in etc) was actually rather excellent. With a bit of tinkering and a new poll his approach could be "stand up in court" type significant.

Jeebus's result was something like 52% had had a replacement console, hearing the news from the USA retailers about 30% - 35% claiming their extender warranty backs this up, considering the sampling bias.

/Stato mode off

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I complained to MS support today about my scratched disk. They kind of implied I was lying about not moving my console - "XBox360 does not scratch disks" sort of thing. Now they want to send it for repair (25 days) and pointed me in the direction of the MS disk replacement scheme - 10 quid thank you very much.

I wish I had bought a PS3.

No, really!

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I complained to MS support today about my scratched disk. They kind of implied I was lying about not moving my console - "XBox360 does not scratch disks" sort of thing. Now they want to send it for repair (25 days) and pointed me in the direction of the MS disk replacement scheme - 10 quid thank you very much.

I wish I had bought a PS3.

No, really!

It's lovely when they accuse you of lying, isn't it? What possible reason would you have to move your console while it's on? I want to make Forza a bit more tricky by not only using my hands to control the car, but juggle the console with my feet. Idiots.

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If you do do a poll, surely it should be something like... My 360:

Broke within 6 months

Broke within 12 months

Broke within 18 months

Hasn't broken within 6 months

Hasn't broken within 12 months

Hasn't broken within 18 months

Or do poll that asks

After 12 months my Xbox is :

Still working fine

Not working at all

or something else. I dunno I'm not a pollster... :(

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It's lovely when they accuse you of lying, isn't it? What possible reason would you have to move your console while it's on? I want to make Forza a bit more tricky by not only using my hands to control the car, but juggle the console with my feet. Idiots.

:( :( :(

I'm not sending my console to be "repaired" ,as not only do I not trust them to do a good job, my gold membership will have expired by the time I get it back, with no refund. As my machine is only 3 months old, I think I'll try getting Gamestation to replace it.

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Here's the original survey we did:

http://www.surveymonkey.com/MySurvey_Edito...PbkISpoWGQzE%3d

The stats collected are:

Do you own an Xbox 360?

Response

Percent Response

Count

Yes 98.3% 455

No 1.7% 8

answered question 463

skipped question 2

Has it ever broken down and needed to be replaced?

Response

Percent Response

Count

Yes 52.1% 238

No 47.9% 219

answered question 457

skipped question 8

How many times have you had problems with your 360 and needed to get it replaced?

Response

Percent Response

Count

1 67.8% 162

2 15.9% 38

3 10.0% 24

4 2.1% 5

5 2.5% 6

6+ 2.1% 5

answered question 239

skipped question 226

Approximately how long did your 360 last before it needed to be repaired?

1. A few months, both times Sat, 5/12/07 8:20 PM

edit 2. 1 year Sun, 4/29/07 3:56 AM

edit 3. 14 months Sat, 4/28/07 1:04 AM

edit 4. 3 months Fri, 4/27/07 1:11 PM

edit 5. 6 months Mon, 4/23/07 12:34 PM

edit 6. Avarage of 3 months per machine , until this one... which is about 5 but the drive is going slowly.(read my (Xorse) comment at edge online for more info) Fri, 4/20/07 8:06 AM

edit 7. 1 day Wed, 4/18/07 2:29 AM

edit 8. 4 Months Mon, 4/16/07 3:28 AM

edit 9. 4 months Mon, 4/16/07 1:06 AM

edit 10. 12 months Sun, 4/15/07 12:04 PM

edit 11. 10 hours Mon, 3/19/07 2:05 AM

edit 12. 4 months, replacement didn't work out of the box, second replacement has been OK for 8 months Fri, 3/16/07 12:49 PM

edit 13. 3-4 weeks Fri, 3/16/07 12:03 PM

edit 14. 2 month Fri, 3/16/07 11:53 AM

edit 15. 11 months Fri, 3/16/07 11:04 AM

edit 16. Near enough a year. Thu, 3/15/07 4:13 PM

edit 17. 11 months, 3 weeks. Thu, 3/15/07 5:16 AM

edit 18. 9 months Wed, 3/14/07 3:39 AM

edit 19. 3 months Mon, 3/12/07 6:46 PM

edit 20. 18 months Tue, 3/6/07 3:37 AM

edit 21. 1 day Sat, 3/3/07 5:53 PM

edit 22. 2 months Tue, 2/27/07 3:24 PM

edit 23. 9 months Tue, 2/27/07 3:09 PM

edit 24. 13 months Tue, 2/27/07 2:33 AM

edit 25. 2 months Wed, 2/21/07 8:14 PM

edit 26. 13 months Wed, 2/21/07 12:36 AM

edit 27. 10 minutes Wed, 2/21/07 12:20 AM

edit 28. a month Sat, 2/17/07 4:35 AM

edit 29. A month! WTF Wed, 2/14/07 6:44 PM

edit 30. 28 days Wed, 2/14/07 6:44 PM

edit 31. 3mo Wed, 2/14/07 6:33 PM

edit 32. 14 months Wed, 2/14/07 8:05 AM

edit 33. 2 days Tue, 2/13/07 11:48 AM

edit 34. 1 month Mon, 2/12/07 2:54 PM

edit 35. First time = 1 day, second time around 5 months Mon, 2/12/07 10:43 AM

edit 36. 0 Mon, 2/12/07 4:45 AM

edit 37. 8 months Sun, 2/11/07 2:02 PM

edit 38. 13 months Sun, 2/11/07 9:54 AM

edit 39. 1 Year and 20 Days Sat, 2/10/07 4:01 PM

edit 40. 4 months Sat, 2/10/07 7:18 AM

edit 41. first 6 months, second 4 months Sat, 2/10/07 1:31 AM

edit 42. still working Sat, 2/10/07 12:56 AM

edit 43. 1 month Fri, 2/9/07 2:19 PM

edit 44. 1year 2 months Fri, 2/9/07 1:33 PM

edit 45. 8 months Fri, 2/9/07 12:54 PM

edit 46. 5 Months Fri, 2/9/07 11:33 AM

edit 47. 4 months Fri, 2/9/07 9:30 AM

edit 48. 6 months Fri, 2/9/07 8:54 AM

edit 49. 11 Months Fri, 2/9/07 5:23 AM

edit 50. 6 months (from launch) Fri, 2/9/07 5:15 AM

edit 51. 1 month Fri, 2/9/07 4:32 AM

edit 52. forever Fri, 2/9/07 3:57 AM

edit 53. 2 MONTHS Fri, 2/9/07 2:09 AM

edit 54. bout 6 months Fri, 2/9/07 1:49 AM

edit 55. 13 months Fri, 2/9/07 1:36 AM

edit 56. 3 months Fri, 2/9/07 1:15 AM

edit 57. 2 months Fri, 2/9/07 1:10 AM

edit 58. 6 months Fri, 2/9/07 12:44 AM

edit 59. One hour Fri, 2/9/07 12:15 AM

edit 60. Four months Thu, 2/8/07 7:33 PM

edit 61. 2 months Thu, 2/8/07 4:32 PM

edit 62. 2 months Thu, 2/8/07 3:38 PM

edit 63. 9 months Thu, 2/8/07 2:28 PM

edit 64. 14 months Thu, 2/8/07 1:53 PM

edit 65. 11 months Thu, 2/8/07 1:46 PM

edit 66. 1 MONTH Thu, 2/8/07 1:35 PM

edit 67. 10 months Thu, 2/8/07 1:29 PM

edit 68. 6 months Thu, 2/8/07 1:23 PM

edit 69. 11 months, 1 month and the third lasted 40 minutes! Thu, 2/8/07 1:16 PM

edit 70. 5 Months Thu, 2/8/07 1:16 PM

edit 71. 13 months Thu, 2/8/07 1:14 PM

edit 72. 4 months Thu, 2/8/07 1:14 PM

edit 73. 1 year Thu, 2/8/07 12:59 PM

edit 74. 1 year Wed, 2/7/07 8:16 AM

edit 75. 13 months Wed, 2/7/07 6:25 AM

edit 76. 3 weeks Tue, 2/6/07 4:40 PM

edit 77. 2.5 months Tue, 2/6/07 4:05 PM

edit 78. 12 months Tue, 2/6/07 1:26 PM

edit 79. 7 MONTHS Tue, 2/6/07 5:33 AM

edit 80. 13 months Tue, 2/6/07 2:59 AM

edit 81. from fews days to few weeks Mon, 2/5/07 1:47 PM

edit 82. 9 months Mon, 2/5/07 5:20 AM

edit 83. 3 months Mon, 2/5/07 3:40 AM

edit 84. 6 months Mon, 2/5/07 2:55 AM

edit 85. 8 Sun, 2/4/07 9:07 AM

edit 86. 1 day Sat, 2/3/07 9:50 PM

edit 87. 14 month Sat, 2/3/07 1:48 PM

edit 88. 14 months Sat, 2/3/07 11:57 AM

edit 89. 13 months Sat, 2/3/07 10:38 AM

edit 90. 13 months Sat, 2/3/07 8:37 AM

edit 91. 11 months Fri, 2/2/07 6:01 PM

edit 92. 12 months 10 days Fri, 2/2/07 4:00 PM

edit 93. 7 months Fri, 2/2/07 6:36 AM

edit 94. 9 months Fri, 2/2/07 4:41 AM

edit 95. 14 months Fri, 2/2/07 1:56 AM

edit 96. 1 Day Fri, 2/2/07 1:53 AM

edit 97. 6 months Thu, 2/1/07 3:52 PM

edit 98. 6 months Thu, 2/1/07 3:32 PM

edit 99. 6 months Thu, 2/1/07 3:32 PM

edit 100. 6 months Thu, 2/1/07 3:00 PM

edit 101. 9 months Thu, 2/1/07 10:00 AM

edit 102. 8 Months Thu, 2/1/07 9:45 AM

edit 103. 6 months Thu, 2/1/07 2:56 AM

edit 104. 3 months Thu, 2/1/07 1:15 AM

edit 105. First 9 months, repaired one lasted 5 months. Wed, 1/31/07 5:59 PM

edit 106. A year and a half. Wed, 1/31/07 4:20 PM

edit 107. 2 months Wed, 1/31/07 2:54 PM

edit 108. 12 days Wed, 1/31/07 1:21 PM

edit 109. 13 months Wed, 1/31/07 1:00 PM

edit 110. 6 Wed, 1/31/07 10:14 AM

edit 111. 3 months Wed, 1/31/07 8:21 AM

edit 112. 22 days! Wed, 1/31/07 7:30 AM

edit 113. 2 months Wed, 1/31/07 7:01 AM

edit 114. 1 month Wed, 1/31/07 6:48 AM

edit 115. 1 year 2 weeks! Wed, 1/31/07 1:20 AM

edit 116. 3 months Wed, 1/31/07 1:13 AM

edit 117. 9 months Tue, 1/30/07 12:29 PM

edit 118. 3 months Tue, 1/30/07 7:50 AM

edit 119. 4 months Tue, 1/30/07 12:56 AM

edit 120. it didnt need to be repaired Mon, 1/29/07 11:26 PM

edit 121. less than 3 months Mon, 1/29/07 5:25 PM

edit 122. 1 month Mon, 1/29/07 5:09 PM

edit 123. 7 months Mon, 1/29/07 3:17 PM

edit 124. 3 months Mon, 1/29/07 2:27 PM

edit 125. 12.5 months Mon, 1/29/07 12:21 PM

edit 126. 1 month Mon, 1/29/07 8:28 AM

edit 127. 17 months Mon, 1/29/07 8:15 AM

edit 128. between 1 day and a few months Mon, 1/29/07 8:15 AM

edit 129. 7 months Mon, 1/29/07 7:39 AM

edit 130. 5 Mon, 1/29/07 7:36 AM

edit 131. 9 Mon, 1/29/07 7:22 AM

edit 132. 12 months Mon, 1/29/07 5:54 AM

edit 133. 4 Months Mon, 1/29/07 5:06 AM

edit 134. 11 months Mon, 1/29/07 1:55 AM

edit 135. 6 months Mon, 1/29/07 1:46 AM

edit 136. 1 year Mon, 1/29/07 1:13 AM

edit 137. 13 months Sun, 1/28/07 3:46 PM

edit 138. 9 months Sun, 1/28/07 3:56 AM

edit 139. 10 months Sun, 1/28/07 3:52 AM

edit 140. 2 months Sun, 1/28/07 1:19 AM

edit 141. Three days. Sun, 1/28/07 12:17 AM

edit 142. 8 MONTHS Sat, 1/27/07 12:39 PM

edit 143. 3 months Sat, 1/27/07 5:39 AM

edit 144. 12 months Fri, 1/26/07 2:12 PM

edit 145. 11 months Fri, 1/26/07 9:07 AM

edit 146. 6 months Fri, 1/26/07 8:33 AM

edit 147. 6 months Fri, 1/26/07 7:51 AM

edit 148. A day! Fri, 1/26/07 7:24 AM

edit 149. Couple of months. Fri, 1/26/07 7:24 AM

edit 150. 2 weeks Fri, 1/26/07 7:22 AM

edit 151. 9 months Fri, 1/26/07 5:24 AM

edit 152. 2 days Fri, 1/26/07 5:05 AM

edit 153. 5 days, 2 months Fri, 1/26/07 4:25 AM

edit 154. 13 months Fri, 1/26/07 2:52 AM

edit 155. 13 MONTHS Fri, 1/26/07 2:50 AM

edit 156. 5 months and 1 month Fri, 1/26/07 1:05 AM

edit 157. 2 Weeks Thu, 1/25/07 4:25 AM

edit 158. 3 months Thu, 1/25/07 1:11 AM

edit 159. 45 minutes Wed, 1/24/07 1:45 PM

edit 160. 2 months Wed, 1/24/07 1:14 PM

edit 161. seven months Wed, 1/24/07 12:35 PM

edit 162. Six months Wed, 1/24/07 12:08 PM

edit 163. 2 months Wed, 1/24/07 12:01 PM

edit 164. no time at all Wed, 1/24/07 11:45 AM

edit 165. 3 months Wed, 1/24/07 11:23 AM

edit 166. 4 months Wed, 1/24/07 11:03 AM

edit 167. 11 months Wed, 1/24/07 9:57 AM

edit 168. 4 months Wed, 1/24/07 8:29 AM

edit 169. 9 months Wed, 1/24/07 8:21 AM

edit 170. 1 year 1 month Wed, 1/24/07 8:19 AM

edit 171. 9 Months Wed, 1/24/07 7:40 AM

edit 172. A year Wed, 1/24/07 6:40 AM

edit 173. 6 months Wed, 1/24/07 5:20 AM

edit 174. ~11 months Wed, 1/24/07 5:09 AM

edit 175. 3 months Wed, 1/24/07 3:16 AM

edit 176. straight out of the box, broken. Wed, 1/24/07 3:11 AM

edit 177. 3 months Wed, 1/24/07 2:37 AM

edit 178. 1 month Wed, 1/24/07 2:33 AM

edit 179. 1 day Wed, 1/24/07 2:30 AM

edit 180. 1.5 week Wed, 1/24/07 2:13 AM

edit 181. 6 months Wed, 1/24/07 1:54 AM

edit 182. Six months. Wed, 1/24/07 1:34 AM

edit 183. 9 months Wed, 1/24/07 1:28 AM

edit 184. 1 month Wed, 1/24/07 1:27 AM

edit 185. 1 year, 4 days Wed, 1/24/07 1:23 AM

edit 186. 3 months Wed, 1/24/07 1:11 AM

edit 187. 6 months Wed, 1/24/07 1:10 AM

edit 188. 9 months Wed, 1/24/07 12:59 AM

edit 189. Still works after 13 months Wed, 1/24/07 12:51 AM

edit 190. 1 Day Wed, 1/24/07 12:18 AM

edit 191. 7 months Wed, 1/24/07 12:09 AM

edit 192. shortest life was 2 days. longest was 3 months Wed, 1/24/07 12:07 AM

edit 193. 6 months Tue, 1/23/07 11:58 PM

edit 194. 4 months Tue, 1/23/07 11:46 PM

edit 195. almost 14 months Tue, 1/23/07 11:40 PM

edit 196. 8 months Tue, 1/23/07 11:34 PM

edit 197. 1 year 4 days Tue, 1/23/07 11:30 PM

edit 198. 8 months Tue, 1/23/07 11:19 PM

edit 199. 11 months Tue, 1/23/07 10:17 PM

edit 200. 2 month Tue, 1/23/07 6:48 PM

edit 201. Still on first since October Tue, 1/23/07 4:50 PM

edit 202. 10 Months Tue, 1/23/07 4:17 PM

edit 203. Dead on arrival on launch day... Replaced Tue, 1/23/07 3:51 PM

edit 204. 9 months Tue, 1/23/07 3:37 PM

edit 205. 9 months Tue, 1/23/07 3:32 PM

edit 206. it hasnt been replaced Tue, 1/23/07 3:17 PM

edit 207. 1 year 7 days Tue, 1/23/07 3:14 PM

edit 208. seven months Tue, 1/23/07 3:10 PM

edit 209. 1 month, then died again 12 months later to the day! Tue, 1/23/07 3:09 PM

edit 210. 6 Weeks Tue, 1/23/07 3:06 PM

edit 211. 6 months Tue, 1/23/07 2:56 PM

edit 212. 6 Months Tue, 1/23/07 2:45 PM

edit 213. 11 months Tue, 1/23/07 2:43 PM

edit 214. 2 minutes Tue, 1/23/07 2:41 PM

edit 215. n/a Tue, 1/23/07 2:34 PM

edit 216. 6 months Tue, 1/23/07 2:31 PM

edit 217. 11 months Tue, 1/23/07 2:30 PM

edit 218. 8 months I think Tue, 1/23/07 2:24 PM

edit 219. 2 months Tue, 1/23/07 2:16 PM

edit 220. 13 months Tue, 1/23/07 2:07 PM

edit 221. 12 months Tue, 1/23/07 2:07 PM

edit 222. 2 months (avg) Tue, 1/23/07 1:53 PM

edit 223. 1 week Tue, 1/23/07 1:46 PM

edit 224. 13 months Tue, 1/23/07 1:44 PM

edit 225. 5 mins for the last one Tue, 1/23/07 1:28 PM

edit 226. 2 days Tue, 1/23/07 1:25 PM

edit 227. 6 months Tue, 1/23/07 1:16 PM

edit 228. 6 months Tue, 1/23/07 1:15 PM

edit 229. 11 Months Tue, 1/23/07 1:08 PM

edit 230. 6 Tue, 1/23/07 1:04 PM

edit 231. 7 Months Tue, 1/23/07 1:03 PM

edit 232. N/A Tue, 1/23/07 1:01 PM

edit 233. 4 months. Tue, 1/23/07 1:00 PM

edit 234. 13 MONTHS Tue, 1/23/07 12:59 PM

edit 235. 12 months Tue, 1/23/07 12:56 PM

edit 236. 6 months average Tue, 1/23/07 12:51 PM

edit 237. 9 months Tue, 1/23/07 12:48 PM

edit 238. 6 months Tue, 1/23/07 12:48 PM

edit 239. 1 year Tue, 1/23/07 12:48 PM

edit 240. 6 months Tue, 1/23/07 12:46 PM

edit 241. 9 months Tue, 1/23/07 12:45 PM

edit 242. 6 months Tue, 1/23/07 12:44 PM

edit 243. 3 months Tue, 1/23/07 12:43 PM

edit 244. 12 months Tue, 1/23/07 12:43 PM

edit 245. 4 months Tue, 1/23/07 12:42 PM

edit 246. 2 MONTHS Tue, 1/23/07 12:42 PM

edit 247. 5 months Tue, 1/23/07 12:41 PM

edit 248. 1 year 2 weeks Tue, 1/23/07 12:38 PM

answered question 248

skipped question 217

How do you have your 360 connected?

Response

Percent Response

Count

SD 30.0% 136

HD 56.5% 256

VGA Monitor 22.7% 103

answered question 453

skipped question 12

How do you keep your 360?

Response

Percent Response

Count

Horizontal 66.1% 300

Vertical 36.3% 165

answered question 454

skipped question 11

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Jeebus's questionnaire was excellent (I suspect he too is some sort of stato, at least hes educated in questionnaire design).

It had questions on usage, ie, HD, SD, leads used, online usage etc.

We may just need a short one to stick it to microsoft, i.e.

Q1 Do you own an xbox 360? Y/N

Q2 Have you had to have it replaced, because of a fault? Y/N

Q3 If Yes to Q2, where you happy afterwards? (to counter peter Moores BS about concentrating on customer happiness, not "faults")

This would of course omit people like me and many others who have had more than one replacement (on my fifth).

Either way, we should take discussion of this nature to Phelans thread, I think we could actually make a difference on this in a masons/ fight club kind of way. Those wishing to help the cause head there now.

EDIT I wrote this while Jeebus was posting, comments still stand, great work Jeebus, and the watchdog stuff too.

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Surely you'd have to do a real-life poll of people leaving a branch of Game or something, to make sure you got a proper sample of people with working 360s? Because, as pointed out, who is going to fill out an online survey if they've had no problems?

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Surely you'd have to do a real-life poll of people leaving a branch of Game or something, to make sure you got a proper sample of people with working 360s? Because, as pointed out, who is going to fill out an online survey if they've had no problems?

219 people.....

Has it ever broken down and needed to be replaced?

Response

Percent Response

Count

Yes 52.1% 238

No 47.9% 219

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219 people.....

Has it ever broken down and needed to be replaced?

Response

Percent Response

Count

Yes 52.1% 238

No 47.9% 219

Okay :(

But the survey is clearly going to be of much greater interest to those who have had problems.

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Okay :(

But the survey is clearly going to be of much greater interest to those who have had problems.

True, but are you assuming that just because it hasn't broken down, that it won't? That's a pretty big assumption.

A lot of people with working machines would be interested, because it could happen to them. Or something. :(

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True, but are you assuming that just because it hasn't broken down, that it won't? That's a pretty big assumption.

A lot of people with working machines would be interested, because it could happen to them. Or something. :(

Well i couldn't give a toss about people with broken machines until mine went tits up :(

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